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Software support

Just like the industry leading Caterpillar equipment you sell, software products from Canam are the leading solutions for Caterpillar dealers. Acquiring and implementing these solutions is the beginning of the total life cycle of the solution - the software must be managed, enhanced, and occasionally preventive or corrective maintenance is required to keep the application performing and delivering the business benefits it was designed to achieve.

When you have problems or questions, or new requirements, that's where support comes in. With Canam Solution's Software Maintenance Services,we can help ensure that you continue to receive the business value you’ve come to expect for as long as the software is part of your business. Each of our software product modules will grow and evolve over time, gaining new functional capabilities, usability improvements, new features, and support for the rapidly evolving technology and business environments around us. As requirements from Caterpillar change, as new system releases for DBS and other products become available, Software Maintenance Services provides a continuous improvement and growth path to continue to realize new opportunities and help you improve business results.

Canam Solutions will determine the content of new ehancement and maintenance releases, with input from the licensed dealer community of users, and the Canam Solutions development and support teams.

For further information, see our Customer Support page.




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